How ChatGPT Can Boost Your Business: Insights from Singularity Digital Enterprise
At Singularity Digital Enterprise, we recognize the importance of staying ahead of the curve regarding emerging technologies. That’s why we strongly believe in the need to experiment with ChatGPT now, as highlighted in the recent Harvard Business Review article Why You (and Your Company) Need to Experiment with ChatGPT Now (hbr.org).
ChatGPT, a language model powered by artificial intelligence, has enormous potential to transform how businesses interact with their customers. By leveraging ChatGPT, companies can provide personalized customer service at scale, automate repetitive tasks, and enhance overall customer engagement. We believe that ChatGPT is not just a passing trend but a crucial tool that can help companies achieve their digital transformation goals and stay competitive in today’s fast-paced business environment.
The Harvard Business Review’s IdeaCast features Ethan Mollick, an associate professor of management at the Wharton School of the University of Pennsylvania, discussing the potential of ChatGPT, a type of AI that could have a 50% productivity increase for some workers. Although the technology is released to individuals, corporations must develop strategies, policies, and best practices to harness that power. Mollick discusses some of the early applications of ChatGPT, including writing computer code and documents, generating marketing ideas, and creating data tables. There is a wide range of tasks the technology can perform, and corporations will likely adopt ChatGPT for organizational use in the future.
Mollick suggests that companies should experiment with AI and document use cases to develop policies for its use. He suggests using ChatGPT, an AI language model, for creative work, writing SEO articles, and research. He notes that the possibilities for AI in the workplace are for hybrid work, where humans interact with AI to be more productive and produce better work. Mollick also discusses how AI may affect hiring, making everyone more productive, leveling work, or creating a new prompt engineering role where individuals good at AI management have more productivity.